Frequently Asked Questions

Our Frequently Asked Questions section is designed to help you quickly find answers about our products, services, and processes. From sugar specifications and shipping to sustainability and pricing, we’ve compiled the most common questions from our global clients to make your experience with Brazil ICUMSA Sugar Exports seamless.

Below are some of the most asked questions

We export ICUMSA 35, ICUMSA 45 (refined white sugar), raw sugar, VHP sugar, and specialty sugars tailored to the food, beverage, and pharmaceutical industries.

ICUMSA stands for the International Commission for Uniform Methods of Sugar Analysis. It is a global standard used to measure the purity and color of sugar.

We can ship our products to most countries around the world, with the exception of countries under European trade restrictions.

It takes an average of 21 days depending on your port of delivery. We do offer an exact delivery time after your order has been shipped.

We use multiple shipping companies but mainly MAERSK, MSC or CGA CGM. Depending on shipping schedules, we could use other shipping companies.

We do ship timely, unless otherwise. In the event of a major delay (more than 21 days) a mutual compensation shall be agreed upon with the buyer.

Yes, we do provide packing pictures, barcodes and assistance with the shipping procedure.

We provide insurance coverage for every shipment. The insurance shall not be more than 110% of the total value of the order.

All of our sugar is sourced from leading producers in Brazil’s sugarcane belt, ensuring high quality, consistency, and authenticity.

Yes. We provide flexible shipping options, including bulk vessel shipments and containerized deliveries, depending on your order size and destination.

MOQ varies by product type, but typically starts from 12.5 MT (one container). Larger bulk orders are also available.

Yes. We work with eco-conscious producers who prioritize sustainable farming, reduced water use, and renewable practices, while also supporting fair labor initiatives.

All our sugar products are tested and certified against ICUMSA standards, with strict quality control from sourcing through packaging and delivery.

You can contact us directly via email at info@brazilicumsasugarexports.com or through our website’s contact page. Our team will respond promptly with pricing and shipping details.

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