Got questions about our products or services? We’ve compiled a list of the most common inquiries to help you find the answers you need quickly and easily. If you can’t find what you’re looking for, feel free to contact us directly.
We export a wide range of paper products, including A4 copy paper in various colors and specifications, newsprint, and other specialty papers.
We ship to the global market, with a robust logistics network designed to ensure timely and efficient delivery to countries worldwide.
We can ship our products to most countries around the world, with the exception of countries under European trade restrictions.
It takes an average of 21 days depending on your port of delivery. We do offer an exact delivery time after your order has been shipped.
We use multiple shipping companies but mainly MAERSK, MSC or CGA CGM. Depending on shipping schedules, we could use other shipping companies.
We do ship timely, unless otherwise. In the event of a major delay (more than 21 days) a mutual compensation shall be agreed upon with the buyer.
Yes, we do provide packing pictures, barcodes and assistance with the shipping procedure.
We provide insurance coverage for every shipment. The insurance shall not be more than 110% of the total value of the order.
Yes, our paper is designed for reliable performance in all types of printers, minimizing jams and ensuring consistent, high-quality results.
You can request a quote by contacting us through our website. Please provide details about your order, and our team will get back to you promptly.
We do accept T/T (Telegraphic Bank Transfers), Cash & Escrow payments.
Payment Policy Update: As of 1st January 2016, we no longer accept L/C payments for new orders. Existing contracts having L/C (Letter of Credit) as payment method, shall be honored till expiration with no renewal clause.
